Frequently Asked Questions
Reservations
Do I need a reservation?
Reservations are recommended, especially on weekends and holidays. You can book by phone or through our online reservation system.
What is the cancellation policy?
Same-day cancellations are charged at 100%. For changes in party size, a fee of 50% of the course price applies. Please notify us of any cancellations or changes by 6:00 PM the day before.
How far in advance can I reserve?
Online reservations open on the 1st of each month for dates up to 3 months ahead. Online booking closes at 3:00 PM the day before. For other requests, please call us directly.
Reservations: 050-1808-6004 / Inquiries: 03-3842-1066 (10:00–19:00)
Can you issue a receipt or company invoice?
Yes. We can issue a receipt addressed to any name you specify. For invoiced billing (請求書払い), please provide your company's contact details in advance and we will send the invoice accordingly.
Menu & Cuisine
Can you accommodate food allergies?
Yes, we can accommodate allergies and food preferences as much as possible. For the weekday Mugitoro Buffet and Sky Tororo Buffet, please check with our staff on the day and make your own selections accordingly.
Are there options for guests who don't eat tororo?
Yes, we offer a variety of dishes beyond tororo. Our kaiseki courses and à la carte menu include many items that do not use tororo.
Do you have a children's menu?
Yes, we offer a children's meal set (Okosama Zen). Please see our Kaiseki & Set Meals page or contact us by phone for details.
How long does a kaiseki course typically take?
Please allow 1.5 to 2 hours to enjoy your meal at a relaxed pace. If you have time constraints, please let us know in advance — we can adjust the pacing of the courses to fit your schedule.
Do you offer an all-you-can-drink (nomihodai) plan?
Yes. We offer a 2-hour all-you-can-drink plan for JPY 3,850 per person, which includes bottled beer, sake, shochu, whisky, wine, and soft drinks.
Can I bring my own wine or sake?
Yes, with a corkage fee. Sake: JPY 5,500 per 1.8L bottle (issho) or JPY 3,300 per 720ml bottle (yongo). Wine: JPY 3,300 per bottle.
Rooms & Facilities
Do you have private rooms?
Yes, we offer a variety of private rooms — from intimate spaces for small groups to a grand hall for large parties. Please see our Private Rooms page for details.
Is wheelchair access available?
Yes, our restaurant is wheelchair accessible. An elevator is available for upper floors. Please call ahead so we can assist you. The 1st floor restroom is barrier-free.
Is Wi-Fi available?
We apologize, but Wi-Fi is not currently available.
Is there a baby changing station?
We do not have a dedicated nursing room, but a diaper changing station is available in the 1st floor restroom.
Access & Hours
What is the nearest station?
The closest station is Asakusa Station on the Toei Asakusa Line — just a 1-minute walk from Exit A3 or A2b. From the Tokyo Metro Ginza Line, it's a 4-minute walk from Exit 4. From the Tobu Line, it's a 5-minute walk from the main exit.
Is there parking available?
We do not have a dedicated parking lot. Please use nearby paid parking facilities.
Do you have regular closing days?
Closing days may vary by season. Please check our News page or call us for the latest information. (TEL: 03-3842-1066, Hours: 10:00–19:00)
Do you accept credit cards?
Yes, all major credit cards are accepted. Please note that contactless / tap-to-pay is not currently supported. We also accept JCB Gift Cards and VJA Gift Cards.
Do you accept e-money or QR code payments?
We apologize — e-money (Suica, PASMO, etc.) and QR code payments (PayPay, etc.) are not currently supported. Please use cash or credit card.
Can you arrange a taxi for me after the meal?
Yes, we are happy to arrange a taxi or private hire car for you. Please let us know if you have a preferred taxi company.
Celebrations & Memorials
Can I hold a celebration at your restaurant?
Yes — we welcome birthdays, engagements, Okuizome (baby's first meal), Shichi-Go-San, school entrance celebrations, as well as milestone anniversaries. Please see our Celebrations page or call us to discuss.
Can I hold a memorial gathering?
Yes, we accommodate memorial meals following Buddhist services. Our private rooms provide a calm and dignified atmosphere for these occasions.
Can you arrange a celebration cake for surprises?
Yes — for guests reserving a private room, we can place a cake order on your behalf with our partner bakery. Please request this at least 3 days before your reservation. Contact us by phone for details.
Gifts & Takeaway
Can I order products for delivery?
Yes, we offer a selection of products that bring the taste of Asakusa Mugitoro to your home. Please visit our Online Shop & Gifts page for details.
Do you sell souvenirs at the restaurant?
Yes, souvenir products are available at our front counter. Gift wrapping is also available upon request.